International Taxes

CANCELLATIONS 

For some orders not yet dispatched you may request a cancellation.

In stock orders - Orders are immediately sent to dispatch and generally cannot be recalled even if the order has not yet shipped. In instances where the order can be cancelled a 5% cancellation fee will be deducted from the refunded amount as we are not refunded bank admin fees for cancelled orders. 

Pre-order items  - These items are made to order at your request therefore if cancelled there will be a 6% (within 14 days) or 25% (after 14 days) cancellation fee of the unit price. Shipping costs may be refunded. 

Custom order items - Custom order items are made uniquely at your request and as such cannot be resold, therefore we cannot accept cancellation of these items and you will be charged in full. Shipping costs may be refunded.