Shipping in brief

Shipping Summary

Shipping Cost: Add items to cart and enter your full address for a shipping quote.

Shipping: Items are shipped from the UK and we ship worldwide*. All items will be sent with tracking and require a signature on delivery. All postage costs are based on size and weight, the postage will be calculated once you enter your address at check out. Please ensure you enter your shipping address correctly and in full,  if there is an error in the shipping address this can result in your order not being delivered or incurring additional charges.  If an order is returned to us due to the above shipping charges will be billed to the receiver.

*April 2025 Update - Shipping Taxes / Tariffs / Restrictions

USA - NO TAXES / TARIFF CHARGES: A note to our USA Customers: Here at Dogwood Lifestyle H.Q. we've been talking to lots of our fabulous American friends and understand that the recent new taxes and tariffs announced in April 2025 have caused confusion on who and how much customers might be charged. To make things as easy as possible we have decided to include any additional taxes or charges in the shipping cost. That mean's what you pay at check out is all you pay. What's even better is we have kept shipping fees the same cost as they have always been so there will be nothing extra to pay. Plus as we pay any charges in advance you won't have any extra hassle, your order will simply be shipped from us straight to your door. Rest assured if you place a pre-order and there are any new updates to the tariffs you still won't be charged any extra.

Europe and Northern Ireland - Suspended shipping - Due to European GDPR regulations as of December 2024 we have had to postpone shipping to EU and NI as the new law requires us to have a European office to oversea GDPR regulations. As a small family business this is something outside of our scope. We will update if this situation changes. 

International Rest of World: We are happy to ship worldwide however please be aware of your country / states taxes and import fees taxes. Any fees / taxes are the sole responsibility of the customer, we cannot calculate these for you. 

Dispatch time: We are a small business and whilst this means you get an awesome personal service we aim to dispatch within 2-3 days for all in stock items. This may be extended during Xmas / UK holiday periods. If you do need something in a hurry we will absolutely do our best, just drop us a line or select an express shipping option where available. All larger items are shipped separately and may arrive on different days. 

Our guarantee: We guarantee the safe delivery of your item, if for any reason it doesn't arrive to you in tip-top condition please contact us as soon as possible and make sure you retain the packaging and item until advised otherwise. We will either replace or refund your item, no quibble. 

More information:

Frequently Asked Questions

Full Shipping Policy

Returns & Refunds